Child Learning

Training + Support


Welcome to UPSTART!

At the beginning of the UPSTART program, you will participate in an hour-long training session. After your training, Waterford’s User Support team is available to help you make the most of your time in UPSTART. If you need help, please call 1–800–669–4533. You may also want to review these videos and training tools.

Training VideosTraining Videos
Learn the three easy steps to get started with UPSTART. (5:06)

UPSTART Overview

Learn the three easy steps to get started with UPSTART. (5:05) Play video

Watch how easy it is to install the software.

Installing the UPSTART Software

Watch how easy it is to install the software. (2:25)
View screencast: For PC | For Mac

Get to know the buttons that your child uses to navigate the software. (1:09)

Child’s Navigation Buttons

Get to know the buttons that your child uses to navigate the software. (1:09) View screencast

Learn about using the Rusty and Rosy Manager.

UPSTART Parent Resources

Learn about using the Parent Manager: You can view your child’s progress, add other children, and print worksheets and other resources. (5:21) View screencast

Learn strategies to make 15 minutes in Rusty and Rosy Learn with Me™ a part of every day.

Getting the Most out of
Waterford Early Learning

Learn strategies to make 15 minutes in Waterford Early Learning a part of every day. (3:54) Play video

User Support Hours

User Support Hours

Monday–Friday 8:00AM – 8:00PM Saturday 8:00AM – 5:00PM